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Customer Interviewer - Investments

This job has expired, and cannot be applied for.

  • Posted By: Extra Personnel
  • Address:
  • Contact: 0161 828 2900
  • Date Posted: 16th Oct 2008
  • Salary: £15000 per annum
  • Location: Stockport
  • Reference Code: CEMSTO
  • Views Since Posting: 79
  • Full Description:

    Customer Interviewer required for Investments

    Based in New Mills, High Peak

    A CEMAP 3 qualified individual is required to work in a retail banking environment for a reputable organisation.


    Your main duties and responsibilities will include

    Guiding Retail Assistants on complex, difficult or sensitive matters
    Interviewing customers on all matters with specific emphasis on revenue generation
    Helping customers to determine their requirements through discussion and understanding of products and services
    Converting enquiries and opportunities into sales where appropriate
    Providing information from records
    Requesting information and action from external parties and Head Office departments
    Assuring compliance with Society requirements concerning administration and records

    General
    Complying personally with FSMA/FSA requirements in respect of Fit and Proper requirements for individuals; Statement of Principle/Code of Practice for individuals; T&C - 5 key Commitments; Money Laundering requirements; Complaints rules
    Complying (or securing compliance) with the Key Operational Compliance Responsibilities relevant to their areas of responsibility, as set out from time to time in Section 9, Appendix 3 of the Board Procedures Manual


    If you come from financial background and are seeking a role that can offer you some long term security within the current climate. Please apply immediately.

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