Customer Care Co-ordinator Jobs in Rochdale on your local Rochdale jobs site. Careers in Rochdale, local employment and work in Rochdale.
Quick Search
Region
Location
Sector
More Options
Salary
Employment Type
Keywords

This job has expired, and cannot be applied for.

Customer Care Co-ordinator

Hays Office Support Jobs


Posted by: Hays Office Support
View all jobs from Hays Office Support
Address: Portland Buildings
129 Portland Street
Manchester
M1 4PZ
Contact Details: 0161 228 7374
Date Posted 16th May 2008
Reference Code: 373 1103
View Since Posting: 141
Salary: £15,000 - 16,000
Vacancy Location: Rochdale
Full Description:
This Rochdale based manufacturing company are currently seeking to recruit a temporary to permanent Deputy Customer Care Co-ordinator.
As a successful applicant previous customer service experience is a necessity, as is holding a driving licence and having own transport due to their location.
1. Prices orders, provides acknowledgement of orders to customers and inputs orders into various systems.
2. Handles incoming customer enquiries including providing price quotations.
3. Calculates and acknowledges averages and prices for selected customers.
4. Records and monitors consignment stock levels including invoicing.
5. Determining commission notes/credits for agents.
6. Calculates, collates and produces reports for Customs and Excise; creates list of tonnage on VAT intrastat dispatched to European countries.
7. Collates and records/reports copper tonnage remaining on the books each month.
8. Codes and authorises transport invoices.
9. Creates and dispatches shipping documents to banks and customers via courier.
10. Calculates and records metal averages and exchanges rates.
11. Sorts and distributes pricing sheets to Purchasing dept and ledger sheets to Accounts dept.
12. Knowledge of other roles within the department.