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Customer Service Executive urgently required!View Job details:
| Posted by: | Teleresources Consultancy |
| View all jobs from Teleresources Consultancy | |
| Address: | St. James's Buildings 79 Oxford Street Manchester M1 6FQ |
| Contact Details: | 0161 200 1916 |
| Date Posted | 16th May 2008 |
| Reference Code: | JH11-0205 |
| View Since Posting: | 0 |
| Salary: | £15,151 basic + 6% Company Bonus + Big ... |
| Vacancy Location: | Manchester M20 2 |
| Full Description: | |
| My client based in the Didsbury area of Manchester has an immediate need for a Customer Service Executive, paying a £15,151 basic wage + a 6% company bonus and big company benefits. On a day-to-day basis you will be: · Managing customer relationships over the telephone · Maintaining and building on relationships with internal departments · Managing lifecycle of queries from initial call to resolution · Working closely with the team leader · Reporting all customer feedback and escalating serious issues · Where possible, solving problems from the first point of contact You will need to be educated to GCSE standard with a strong knowledge of MS Office, especially excel and a professional telephone manner. You must be able to prove you have experience of either a customer service, call centre or telecoms environment. To apply: Please contact Jamie on 0161 200 1916 or email jhyland@teleresources.co.uk Candidates must be eligible to live and work in the UK. Teleresources Consultancy Ltd operates as an employment agency and is an equal opportunities employer. |
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