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Gibson Hollyhomes Recruitment Jobs


Posted by: Gibson Hollyhomes Recruitment
View all jobs from Gibson Hollyhomes Recruitment
Address: 49 Piccadilly
Piccadilly House
Manchester
M1 2AP
Contact Details: 0161 212 1360
Date Posted 3rd Jul 2008
Reference Code: 10245
View Since Posting: 0
Salary: £14,300 + Bonus
Vacancy Location: Manchester
M1 2AP
Full Description:
Opportunity to Earn Bonus
Great South Manchester Location
Global Organisation

As an order processing administrator you will take full ownership for customer’s orders from start to finish. This will include entering orders on SAP and then liaising with the company’s manufacturing sites throughout Europe. Keeping the customer updated on the status of orders is paramount as is ensuring prompt delivery. The deliveries will coincide with a visit from a company engineer who will ensure that the product is professional installed etc.

The company prides itself on its customer care and requires an experienced administrator who is happy to take time to really build rapport and lasting relationships with customers.

Key Duties
Dealing with incoming calls from customer who wish to place orders
Entering orders received not only by telephone but by fax and email on to SAP
Administering orders from order entry to invoicing including speedy processing of credits and returns
Liaising with factories throughout Europe to ensure orders are being processed and talking through any issues that may arise during the manufacturing process
Liaising with the sales team
Assisting with the credit control process by answering any queries that may arise
Taking full ownership of all orders placed from start to finish

Key Skills
Ideally you will be educated to Business Qualification Level
Must have GCSE Maths and English or equivalent
Previous work experience within an order processing environment
Able to multi task
Fully computer literate
Excellent telephone manner
High regard for exceptional customer service

Due to the client location you will either need to be South Manchester based or be a car driver and able to travel to the South Manchester area.