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Management Coordinator
This job has expired, and cannot be applied for.
- Posted By: Extra Personnel
- Address:
- Contact: 0161 828 2900
- Date Posted: 3rd Oct 2008
- Salary: £17000 - £26000 per annum + TBC upon experience
- Location: Manchester
- Reference Code: phus300708
- Views Since Posting: 95
- Full Description:
Main objective of the post is to assist the Head of Residential Management in delivering the highest levels of customer service to residents and maintaining the quality of the buildings.
Key responsibilities are -
To assist in control of service charge/ground rent arrears
Ensure records and files are up to date and accurate
Provide support to Head of Residential management with regards to inspection and assist in handover of building from Build Team
Where appropriate obtain quotations for jobs
General administration duties
Use and maintain website for residents queries and fault records
Keep accurate records of maintenance issues and work orders
Attend residents meetings outside of normal office hours
Assist in minute taking for meetings
Ensure effective communication with all customers, including contractors, tenants and leaseholders maintaining high level of customer service
Assist in handling of insurance claims
Record and report maintenance performance both in-house and external contractors
Ensure high levels of customer care
Hours of work 37.5 pw. Salary Negotiable, depending on experience
Essential qualifications - 5 GCSE's at Grade C or above
Desirable qualifications - Basic residential property management qualification
Experience 2 years experience in similar post essential
Required Skills:
Ability to work as part of a team
Ability to work unsupervised and use initiative
Excellent oral and written communication
Outstanding customer care
Attention to detail
Ability to resolve disputes
Ability to work under pressure and to tight deadlines
Knowledge Essential:
Good working knowledge of Microsoft Word, Excel and Outlook.
Desirable:
Leasehold law
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