Assistant Club Manager - Wilmslow Jobs in Manchester on your local Manchester jobs site. Careers in Manchester, local employment and work in Manchester.
We require a responsible and professional individual with management experience to bring a business and sales focus to the club. Operational experience and customer service skills are also an essential requirement. As a leader and coach to their staff, applicants must also have the enthusiasm and commitment to guarantee their future development.
Working at Total Fitness provides you with the opportunity to work in a friendly and dynamic environment whilst developing your career within the fitness industry. You will work alongside other fitness professionals in delivering the exceptional customer service that our members have come to expect at Total Fitness.
As one of the largest and fastest growing health and fitness chains, Total Fitness has numerous positions throughout the UK and Ireland. Wherever possible we always try to recruit internally and many of our staff have progressed to managerial roles. Therefore, if you are a committed and dedicated employee, Total Fitness offers you a fantastic opportunity to progress your career within a fast growing company.
Once you join the Total Fitness team you will be entitled to the
following: -
• Training and facilities that will enable you to advance as far as your talent and determination will take you, regardless of age, handicap, marital status, national origin, race, religion and sex.
• Competitive rates of pay
• An effective two-way communication between Total Fitness and you at all times.
• Free membership for you and half price memberships for partners, family members or friends
• Free Parking
Job Purpose
• To support the Club Manager by assisting in the supervision of all departments
• To assist the Club Manager in the basic day to day operations of the Club
• To act as the Manager for the Club Manager during their absence.
• To gain experience and sufficient training to develop as a Club Manager.
Person Specification
The position of Assistant Manager at Total Fitness supports and assists the Club Manager and involved in the smooth and efficient running of the Club. The Assistant Manager has the responsibility of being at the sharp end of the business, dealing with members and staff on a daily basis.
An Assistant Manager must be a calming and authoritative figure for staff and members. They must instil confidence in staff and members by making themselves aware of all the issues that relate to the successful operation of the Club on a day-to-day basis.
The ideal candidate must be a team player with excellent interpersonal skills, and a high level of enthusiasm and commitment. They will be dynamic, adaptable, able to communicate effectively at all levels and will endeavour to lead by example in terms of their job performance and overall conduct. A relevant sport / exercise / management related qualification is desirable.
Duties and Responsibilities
• To ensure that high standards of cleanliness and maintenance within the facility and external areas prevail at all times.
• To ensure the effective operation of all mechanical and electrical equipment and the maintenance of required standards of heating and water purification.
• To supervise staff under their control, allocate daily tasks and be responsible for their efficient, effective and safe performance.
• To be responsible for the good behaviour, discipline and safety of staff at all times under the direction of the Club Manager.
• To assist the Club Manager in the supervision, training and organisation of the staff.
• To assist in the administration of personnel issues and ensure that all personnel documentation is kept in order and treated as confidential.
• To ensure that all staff, members and company issues are dealt with in a professional manner and in strictest confidence.
• To ensure the safe keeping of all equipment and stock stored at the Club.
• To act as a key holder and be on call for emergencies.
• To ensure that any operational problems that affect service to our members are actioned at the first available opportunity. If they cannot be rectified the Club Manager must be informed immediately.
• To ensure that all customer comments are dealt with immediately.
• To report any accidents, incidents, dangerous occurrences or threats to the health and safety of staff and members immediately following the procedures laid down by the Company.
• To have good product knowledge of the leisure industry.